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请教一下!呼叫中心各岗位的英文翻译是什么?

2020-07-21 | 人围观

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  业务团队负责人:Inbound Business Team Leader

  外呼业务团队负责人:Outbound Business Team Leader

  投诉管理团队负:Complaint Management Team Leader

  品质管理与综合保障团队负责人:Quality Management & Comprehensive Coverage Team Leader

  知识库及培训管理团队负责人:Knowledge Base & Training Management Team Leader

  海外业务团队负责人:Overseas Business Team Leader

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  1) 呼入业队负责人, chief of incoming call business team

  2)外呼业务团队人, chief of outbound business team

  3)投诉团队负责人, chief of complaint management team

  4)品质管理与综合团队负责人,chief of quality management & comprehensive coverage (integrated logistic support) team

  5)知识库及培训管理团队负责人,chief of repository & training management team

  6)海外业务团队负责人。 chief of oversea (offshore)business team

  Operation center/Dispatch Center 呼叫中心

  Call-in Goup/Team Leader 呼入业务团队负

  Call-out Goup/Team Leader Leader 外呼业务团队负责人

  Customer Service Center/ Group Leader 投诉管理团队负责人

  QA/QC Goup/Team Leader 品质管综合保障团队负责人

  Database & Training Goup/Team Leader 知识库及培训管理团队负责

  Overseas Marketing Goup/Team Leader 海外业务团队负责人

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